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Product Manager - Subscriptions (m/f/d) in 10117 Berlin / Smartfrog Services GmbH

Beschäftigungsart: Vollzeit

Product Manager - Subscriptions (m/f/d)

A little bit about us:

Smartfrog & Canary is an international IoT tech company focused on making everyday objects and places more intelligent and connected by enabling our users to access them from anywhere at any time. We want the latest technologies to be affordable and user-friendly so that our everyday lives become more comfortable, efficient and secure. Are you the kind of person who gets excited by new challenges? Do you want to help us find innovative solutions to those challenges? If so, we look forward to hearing from you.

We are looking for a Product Manager that will focus on leading the growth and evolution of our subscription business. A successful candidate will possess a strong background in business processes and digital subscription products, with experience in optimizing overall subscription metrics (growth, conversion rates, retention, etc). We are looking for individuals who are problem solvers, extremely detail-oriented, passionate, and motivated to learn and grow with us.

What you'll be up to:

• Be a key point of contact and leader of complex subscription business processes projects, from discovery and planning to development and implementation
• Continuously improving our subscription and eCommerce experiences by identifying opportunities to boost customer acquisition, retention, upsell/cross-sell metrics, and overall recurring revenue
• Closely collaborating with cross-functional team members and stakeholders including Marketing, Design, Legal, and Customer Support to take opportunities from ideation to implementation
• Testing and measuring continuously. Using quantitative and qualitative metrics to understand how we are tracking against product objectives and how we can continue to grow our subscriptions
• Synthesizing data from meaningful sources (industry trends, competitive analyses, usability studies, analytics, customer care, eCommerce best practices, etc.) to inform and prioritize roadmap decisions

What you'll need to have:

• Demonstrated success in working with digital subscription products – working in collaboration between engineering, analysts, project management, and product; shipping products that deliver results
• Hands-on experience with best-in-class subscription platforms (Recurly, Chargebee, Shopify, etc.) with an understanding of user journeys & processes required
• Strong consumer intuition with a curiosity about what motivates online behavior
• Razor-sharp attention to detail and ability to consider end-to-end implications
• An analytical and metrics-driven work style; you should be able to acquire and analyze your own data
• Team-oriented way of working with strong communication skills, being able to efficiently work in cross-functional teams
• Willingness to roll up your sleeves and tackle a problem directly
• A never-ending desire to learn and grow

Practical skills needed

• Experience with Recurly or another subscription platform
• Experience extracting analytics data from web analytics tools, and databases (SQL)
• Advanced spreadsheet and data management skills

What can we give you?

• A dynamic office environment at an international tech company in the heart of Berlin
• The exciting chance to help building an international brand and to develop new products
• Flexible, agile and young company with an appreciation towards career development
• Full time 40h/week employment
• Free fruits and drinks
• Regular company events

Location: Berlin
Start Date: As soon as possible

How to apply:
Please head over to our job website or send us your CV to!

Aktuell seit dem 11.02.2021 - Stadt Berlin - 2830 mal angezeigt und 137 mal gelesen

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